Contact Us

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Join our Unity Community Slack

The Unity facilitation team maintains a vibrant Unity User Community on Slack. This community is the best place to get non-urgent cluster announcements and chat with the Unity team and fellow Unity users. To join, review our guidelines and follow the join instructions on the Unity User Community page.
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Attend office hours

Chat with a Unity facilitator at our weekly live office hours on Zoom! Office hours are held every Tuesday from 2:30 pm to 4 pm Eastern time. Office hours are not held on UMass Amherst campus closure days or holidays. Join us on Tuesdays at this link.
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Submit a ticket

For inquiries about purchasing, software installation, questions about private research information, or if you prefer getting help via email, submit a ticket by emailing hpc@umass.edu. For a faster resolution, follow these guidelines on how to ask for help.
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Request software or dataset

Request for a dataset or software to be installed to Unity by completing our Software/Dataset Request Form.
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Ask institution-specific Unity questions

For questions about the specifics of your institution’s Unity policy, please email hpc@umass.edu.
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Inquire about industry or academic partnerships

To inquire about joining Unity as an industry or academic partner, please email hpc@umass.edu.